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Gasway History |
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Gasway was founded by Bob Betts and Graham Swift in Norwich. Both trained at British Gas before realising
that there was an opportunity to create a private company, offering an alternative, local home boiler service and installation service to British Gas. |
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Bob’s son, Liam Betts, becomes Gasway’s first apprentice. There are now 4 people employed at Gasway. Liam worked through the business to become a fully qualified engineer, to then working in the office. He then became part of the management team, and is now Managing Director. |
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The business moves into its first office premises at 13 Barrow Close, Sweet Briar Industrial Estate. The company continues to grow, now employing professional customer advisors to answer the telephones and more engineers, allowing the company to cover Norfolk, Suffolk and Cambridgeshire. |
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Derrick Rust-Andrews leaves Norwich City College and joins the company to head up our apprenticeship programme, working with 7 apprentices. He continues through the business and is now our Compliance Director. |
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The continued growth of the business means it expands into the adjoining building to increase the work space. 30 people are now employed by Gasway. |
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Our Boiler Cover Plans which protect all makes and models against boiler breakdown, including all servicing and maintenance are introduced. |
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Because the company’s growth continued, new and bigger premises were sought. A new building was chosen with purpose built-in office space (7,000 sq ft) - all required to fit for our expanding call/contact centre team, office staff, engineers and large stock of spare parts. |
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Barry Ellis joins from the Grafton Group as head of UK Acquisitions. He is now our Commercial Director. The company now employs 52 people. |
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As part of the strategic growth plan, we have increased our marketing spend and succeeded in encouraging thousands of people to take on Boiler Cover Plan policies; whilst continuing to maintain high standards and good quality customer service. Almost 100 people are now employed within the business. |
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