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  • Trusted since 1982
  • East Anglia’s largest heating company
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boiler emergency

Boiler Breakdown

Our experienced engineers are here to help if you have a boiler breakdown

We understand that being without heating or hot water, especially in the colder months can be a terrible experience

If you’re not a current Gasway cover plan customer and your boiler’s broken down, help is still available to get you back up and running again as quickly as possible.

Gasway are the largest heating company in East Anglia and will have a fully trained Gas Safe registered engineer out to your home in the quickest time possible.

Give us a call now


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How we can help

At Gasway we understand that being without heating or hot water, especially in the colder months can be a terrible experience.

Contact us today to get your home heating system back up and running quickly and safely.

Gasway prides itself on delivering a first-class service from the moment you call our dedicated contact centre.

At Gasway, warmth really does matter to us. From maintaining your comfort at home to each experience you have with any of the Gasway team, you’ll find us friendly and well qualified to help.

All our gas engineers are Gas Safe registered and aim to fix your breakdown on the first visit.

boiler breakdown

Ask the experts

A boiler breakdown can be stressful. Making sure you are safe and warm in your home is our top priority and so we are here to help you with your questions. If you can't see an answer to your question below, please get in touch.

In most cases we should be able to get you back up and running as soon as possible. In circumstances that we can't, we'll provide you with a quote for a replacement and the team will offer a prioritised installation date.

Gasway have the largest amount of highly skilled engineers in East Anglia and have an extremely high fix rate. The age and brand of the boiler can make some parts harder to find and install.

On average, modern boilers tend to last for 10 to 15 years. As wear and tear occurs with use, there are some signs you can look and listen out for that might indicate that a potential issue is brewing.

Contact us

Contact our local 24/7 Call Centre to book a service visit.

We’re here for you.

Contact us by phone
Call us on 0800 074 3030

Our lines are open 24 hours a day, 7 days a week.

Contact us by email

We aim to respond within 24 hours

Gasway Experts


Expert advice and support

Got a question? Take a look at our handy help and FAQs or get in touch with us, we're happy to help.

Heating & Boiler Advice >>