Due to technical issues we were unable to take your cover plan Direct Debit payment at the beginning of this month.

We would like to apologise for any inconvenience caused by this delay. We're currently working on a solution to the issue and will take the payment as soon as possible.

If you have any concerns or questions regarding this delay, please don’t hesitate to contact us on 0800 074 30 30.

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  • Trusted since 1982
  • East Anglia’s largest heating company
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NCC Support page cover

NCC support page

We work with Norwich city council

Gasway collaborates closely with Norwich City Council to ensure the safety and well-being of residents. Our team of expert engineers is committed to promptly resolving any gas-related concerns, including heating, plumbing, and boiler repairs. With our extensive experience and knowledge, you can trust Gasway to deliver efficient and reliable solutions to keep your home or business running smoothly.

Report a NCC repair

To report a gas or heating repair for Norwich city council click the button below.

Report a NCC repair.

How to reset your Gas meter

Norwich City Council has recently installed these gas meters in homes across Norfolk. To find out how to reset your gas meter click the link for your specific model. For further guidance on how to read your gas meter & how to reset your boiler.

NCC Gas Meter

 These are the newest gas meters installed in NCC properties.