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The Best Alternatives to British Gas Boiler Cover Plans Across England

the best coverplans in england article cover

When your boiler breaks down, peace of mind matters most. British Gas may be the biggest name in boiler cover, but many homeowners find their plans expensive, their call centres impersonal, and their response times frustrating. The good news? There are trusted local boiler cover plans across England that offer faster service, clearer pricing, and engineers who actually live and work in your community.

This guide takes you through the best alternatives in each region of England. Every company listed provides boiler cover plans that include annual servicing, unlimited call-outs, and parts and labour, often without the hidden fees of national providers. And for Norfolk, Suffolk and Essex, we’ll show why Gasway is the clear leader.

Why Look Beyond British Gas?

why look beyond british gas
  • Faster response times – local engineers mean quicker service.
  • No hidden fees – most regional plans avoid call-out charges.
  • Personal service – deal directly with engineers from your community.
  • Support your region – choosing local keeps jobs and money nearby.

East Anglia – Gasway Services

For those looking for the best boiler cover plan in Norfolk, Suffolk and Essex, the clear leader is Gasway. Based in Norwich and operating across East Anglia, Gasway is the region’s largest heating company with more than 40 years’ experience.

What Gasway Offers

  • Annual servicing is included to keep your boiler safe and efficient.
  • Unlimited call-outs – with no excess or hidden fees.
  • Parts and labour covered – so you won’t face unexpected repair bills.
  • Local engineers – based in Norwich, King’s Lynn, Great Yarmouth, Ipswich, Colchester and beyond.
  • Community trust – Gasway has been looking after East Anglia’s homes for over four decades.

Boiler Cover Plan Norfolk

If you’re in Norwich, King’s Lynn, Great Yarmouth or the surrounding areas, Gasway provides the most comprehensive boiler cover plan in Norfolk. Customers benefit from rapid call-outs by engineers who know the quirks of local heating systems.

Boiler Cover Plan Suffolk

Homeowners in Ipswich, Bury St Edmunds, Lowestoft and the Suffolk coast can also rely on Gasway. With dedicated local engineers, Gasway’s Suffolk boiler cover plans ensure you’re never left waiting days in the cold.

Boiler Cover Plan Essex

For families in Colchester, Chelmsford and across north Essex, Gasway’s Essex boiler cover plan offers complete peace of mind. The combination of annual servicing, unlimited call-outs and full parts and labour cover makes it the strongest local choice.

Gasway is more than just an alternative to British Gas — it’s a company rooted in the region, trusted by thousands of households across East Anglia.

areas Gasway service in Colchester

North West – Butco

For households across the North West, Butco has long been a respected choice. Family-run and regionally based, they offer cover that combines the reassurance of a national plan with the reliability of local service.

What Butco Offers

  • Annual boiler servicing – helping prevent breakdowns before they happen.
  • Unlimited call-outs – no charge each time you need help.
  • Parts and labour included – full protection for repairs.
  • 24/7 helpline – access to support whenever you need it.

Where They Operate

Butco’s coverage includes key areas across the North West, including Manchester, Liverpool, Warrington, and surrounding towns. Their network of engineers means they can reach homes quickly, even during peak winter demand.

Why They’re a Strong Alternative

Butco customers often highlight how personal the service feels compared to British Gas. Engineers are known locally, and the company takes pride in building long-term relationships with customers. For anyone in the North West, Butco is a proven option for reliable boiler cover plans.

Midlands – Midland Energy

In Birmingham, Coventry, Leicester and beyond, Midland Energy provides structured Boiler & Heating Care Plans designed to cover both simple boiler breakdowns and full central heating systems.

What Midland Energy Offers

  • Boiler-only cover or whole heating system protection – flexible to suit your needs.
  • 24-hour emergency helpline – support whenever your boiler stops working.
  • Unlimited call-outs – no cap on engineer visits.
  • Annual servicing – included with every plan.

Where They Operate

Midland Energy has a strong presence across the Midlands, from major cities like Birmingham and Coventry to smaller towns in Warwickshire and Leicestershire. This local base means faster response times compared with national companies sending engineers from further afield.

Why They’re a Strong Alternative

Customers in the Midlands often turn to Midland Energy for transparency. Their pricing is clear, and unlike some larger providers, they avoid unexpected fees. For anyone in the Midlands, Midland Energy’s boiler cover plans strike a balance of affordability, reliability, and local expertise.

South West – Shropshire Gas

For residents of Shropshire and the wider South West, Shropshire Gas is a trusted name with decades of experience in heating services. Their “Three-Star Service Cover Plan” is designed to take the worry out of winter breakdowns.

What Shropshire Gas Offers

  • Annual boiler servicing – keeping your system safe and efficient.
  • Full central heating cover – including radiators, pipes and controls.
  • Priority call-outs – faster service when you need it most.
  • Unlimited repairs – labour and most parts included.

Where They Operate

Shropshire Gas is based in Telford and covers the wider Shropshire region, with engineers who also reach parts of the West Midlands and Welsh borders. Their strong local footprint means they can respond faster than national providers.

Why They’re a Strong Alternative

Customers value Shropshire Gas for its clear communication and fair pricing. With decades of regional trust, they’ve become the go-to local choice for homeowners who want more than a faceless national plan.

South East – Custom Heat

In the South East, Custom Heat offers flexible boiler cover and care plans that are popular with homeowners looking for dependable service without paying British Gas prices.

What Custom Heat Offers

  • Boiler and central heating cover – tailored plans for every budget.
  • No call-out fees – avoiding the hidden costs common with some national providers.
  • Annual servicing included – ensuring your boiler runs efficiently year-round.
  • Unlimited breakdown cover – complete peace of mind.

Where They Operate

Custom Heat covers much of the South East, with engineers based across Hertfordshire, Buckinghamshire, and neighbouring counties. Their strong regional team ensures fast, reliable service.

Why They’re a Strong Alternative

Customers highlight the friendliness of Custom Heat engineers and the clarity of their pricing. For families in the South East, Custom Heat offers a balance of affordability and trustworthiness that makes them an attractive alternative to British Gas.

Yorkshire & the North East – James Frew (GasSure)

In Yorkshire and the North East, GasSure (operated by James Frew) is one of the most established local providers. With tens of thousands of customers and decades of experience, they provide cover on a scale that rivals national companies while keeping their service regional.

What GasSure Offers

  • Plans starting from £8.99/month – making them highly competitive.
  • Emergency boiler cover – with rapid response times.
  • Annual boiler servicing included – in every plan.
  • Parts and labour covered – no hidden charges.

Where They Operate

GasSure covers much of Yorkshire, including Leeds, Sheffield, and Hull, as well as the North East, including Newcastle and Durham. Their network of engineers allows for quick and efficient service.

Why They’re a Strong Alternative

GasSure’s biggest advantage is its scale: large enough to have resources and reliability, but small enough to remain regional and personal. Homeowners in Yorkshire and the North East value the combination of affordability and trust, making GasSure a standout choice.