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Team Leader (Installations)
We are looking for someone with proven high level competency as a Gas Engineer and fully conversant with H&S and compliance policy and application within a domestic installations environment. You will have excellent communication skills with an ability to build strong collaborative working relationships with at all levels across the businesses.
Working Hours: 40 hours
The main responsibilities of this role are to support the day to day delivery of service excellence ensuring quality productivity, legislative standards are achieved and acting as a role model and promoting a positive attitude at all times.
Out-of-Hours Customer Service Advisor
We operate a 24/7 contact centre and have an opportunity for a Customer Service Advisor to join our team based in our Head Office, Norwich.
Working Hours: 4 on 4 off, 20:00-08:00
You will be providing customers with an efficient, responsive, service while handling general appointments and emergency requirements. You are the first point of contact for a range of customers wishing to book annual servicing appointments for their heating systems and reporting breakdowns.
As an integral part of the team you will undertake domestic and commercial heating installations and repairs, including solar and the latest renewable technologies. You will also carry out EICR testing of domestic and commercial properties and remedial works to bring installations in line with current standards, which includes, but is not limited to, consumer unit replacements and full/partial rewires.
As the ideal candidate you will have experience in general electrical installation work in both domestic and commercial properties. You will be a highly competent professional who takes pride in their job, demonstrate initiative in a varied role, and possess excellent customer service skills.
Technical Surveyor/Team Leader (Renewables Team)
We have an exciting opportunity for a Renewables Team Leader to join our Renewables Team based in East Anglia.
Salary: £36 - 39,000 dependent on experience
Working Hours: 40 hours per week
*** Covering across East Anglia - Norfolk, Suffolk and North Essex ***
Why work at Gasway
We are committed to delivering great customer service, high quality work and a safe, responsible working environment. Here's how we do it
We offer a salary sacrifice scheme saving you money and contribute to your pension
Starting at 22 days (excluding bank holidays) and rising up to 30 linked to the length of your service
Holiday Buy & Sell
Up to five days extra each year, or two days sold
Training & Development
Your continued development is important, and we will continually invest in you
Company Sick Pay Scheme
We offer a sick pay scheme which increases with the length of your service
A fixed lump sum
We offer all our valued employees a free cover plan and your friends and family can join in to with discounts available to them
Employee Assistance Programme
Round the clock access to free, impartial and completely confidential support and advice
Bike to Work Scheme
Get everything you need to cycle to and from work
Volunteering projects are open to all employees and present an opportunity for you to give something back!
Help towards an eye test and glasses, if you use a computer at work
We encourage everyone to join in key social events organised throughout the year